Question 1

Required Information For A Trailer Reservation

Accepted Answer

First and Last Name
Company Name (if any)
Phone Number
Email Address
Current Physical Address
Pickup Date & Time
Length Needed of Rental
Valid/Current Drivers License

Question 2

Payment Methods Accepted

Accepted Answer

Credit Card Payment:
We accept Visa, Mastercard, Discover, and American Express.  
Cash Payment:
If you are paying with cash, we do require a $200 cash deposit on short-term rentals.  For longer rentals, a credit card will be required. 
Long-Term Rentals:
For rentals of 30 days or more, a deposit may be required until the trailer is returned.

Question 3

Vehicle Requirements

Accepted Answer

Truck Size
A 3/4 ton truck or bigger is recommended for most trailers.  If you are unsure if your truck is capable of towing a trailer, look up the manufacture’s specifications for your vehicles towing capacity. 
Brake Controller
Every towing vehicle must have a brake controller.  Without a brake controller, you will not have trailer brakes which is unsafe.  If your vehicle does not have a brake controller, you can rent a wireless bluetooth brake controller from us.

Question 4

Driver Requirements

Accepted Answer

License
All rentals require the Renter to have a valid driver license issued by the state where they are receiving the trailer.  Additional conditions may apply.  Please read “Required Information for a Trailer Reservation.”  We do NOT accept identification cards in place of a driver'slicense.  If you have an out-of-state driver license, you will be required to pay a $2,000 deposit in addition to your rental fees or show proof of rental insurance coverage for the trailer.

Special License
If you are renting a trailer with a GVWR of 10,000 or more, such as a gooseneck trailer, you will be required to show proof of a valid class A CDL license.

Age Requirement
All renters or drivers must be at least 18 years of age.

Question 5

Do I need Insurance

Accepted Answer

Proof of insurance is not required.  A damage waiver is included with your rental.

What is a damage waiver?
You pay a 10 percent fee which is added to the rental.  In the event of incident that causes damage to the trailer, you or your insurance are only responsible to pay the first $1,000 dollars.

Can I decline the damage waiver?
Yes, but only if you provide us with a certificate of insurance (COI) from your insurance company naming our company and our VIN as an additional insured.

Will my insurance cover a trailer rental?
The only way to know if your insurance will cover trailer rentals is by contacting your insurance company and asking them.  However, a COI would still be required.

Question 6

Trailer Delivery

Accepted Answer

Cost
Local delivery within Utah is $3.50 per mile while our driver is pulling the trailer.  There is a $200 minimum per trip. 
Receiving A Delivered Trailer
Someone must be present with a valid driver's license to show our driver when the trailer is delivered.  If the person receiving the trailer is not the same as the name on the contract, the driver will need a picture of the recipient's driver's license.  The person receiving the trailer must complete the inspection form and acknowledge receipt of the trailer.
Returning A Trailer
If our driver will be picking up the trailer at the completion of your rental, we recommend that someone be present to verify the condition of the trailer.  In the event that someone is not present when the trailer is picked up, a representative of Hadley's Wicked Rentals may contact you in the case of damage to the trailer.

Question 7

Cancellations

Accepted Answer

All cancellations must be done at least 72 hours prior to the start of your reservation for a full 100% refund and cancellation of the rental contract.

Question 8

Extension of Rental

Accepted Answer

If you need to extend your rental period, please let us know at least 24 hours in advance.  Full payment is required at the time of extension of the rental period.  All late payments will be subject to a 35% late fee.

Frequently asked questions